Do the research to understand what your users need before software development.
"Which margin calls do i have to process before today's UK cut off?"
CloudMargin were embarking on an ambitious period of growth. They chose NORMAN & SONS as their design and strategy partner to envision the future of their flagship product, equip their sales team with a compelling demo, and to embed a delivery strategy that would enable their product to scale inline with their business.
Fed up with managing market risk on spreadsheets, the Chief Risk Officer asked us to design a web app to help the Bank respond to crises, understsand daily limit breaches and simulate the impact of market shocks on PnL.
BANK | MARKET RISK | PRODUCT VISION | PRODUCT DELIVERY
Which risk topics should I be worried about this week?
Bogged down in hundreds of daily risk PDFs attached to emails, the Bank asked NORMAN & SONS to design a platform for each Risk expert to pinpoint & comment on the most concerning risk topics in their area.
INVESTMENT BANK | RISK | PRODUCT VISION
"What do portfolio managers actually need from our product?
Factset chose NORMAN & SONS to conduct research with portfolio managers and consolidate findings into personas and visualised workflows. This has helped their product teams to deliver applications that meet customer goals.
FACTSET | WEALTH MANAGEMENT | RESEARCH
Which products are using all the liquidity?
Frustrated by the lack of transparency of the underlying drivers of capital, liquidity and funding, the Group Treasurer asked us to prototype an app for the Board to proactively manage the financial resources of the Bank.
INVESTMENT BANK | TREASURY
Where is my vessel and what cargo is it carrying?
Vortexa were looking for a design partner to help take their platform to the next level by pushing the boundaries of complex data visualisation, information delivery and communicate it to their industry. This partnership was pivotal to how we visualisse complex data and helped users find the answers to their questions. NORMAN & SONS also delivered a continuous communication plan and visual solutions that were used on marketing and sales channels. NORMAN & SONS worked closely with all aspects of the business and their delivery teams. The work had an immediate and significant impact through the product vision and roadmap of Vortexa.
COMMODITIES | DESIGN SYSTEM | PRODUCT MARKETING
"Help us build consistent, scalable products”
The payments platform chose Norman & Sons as the design parter for its digital transformation program. We identified 5 core concepts to instill across their products and produced a scalable Design System.
B2B PAYMENTS PROVIDER. | DESIGN SYSTEM
"How reliable are our financial forecasts?"
Unable to identify the hot topics in a sea of numbers and charts, the CFO asked NORMAN & SONS to understand the real questions that business COOs ask of Financial data and prototype an app for them to highlight hot topics and add commentary.
INVESTMENT BANK | FINANCE | TREASURY
"How do we weave design thinking into everything we do?
Quantum Black asked NORMAN & SONS to help them embed a culture of design thinking into their delivery model through a series of training workshops to help designers, developers and product owners work together to produce great products.
QUANTUM BLACK | DESIGNOPS TRAINING
"Which programs are over budget?
The head of Technology at the Bank asked NORMAN & SONS to design a mobile app to provide transparency on budgets, programs and system disruption.